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Περιοχή

Εταιρία:
Athens Capital Hotel MGallery
Ημερομηνία Δημοσίευσης:
24-06-22
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Wtr
Κατηγορία εργασίας:
Υπηρεσίες Εστίασης
Περιοχή εργασίας:
Δήμος Αθηναίων

Waiter - Waitress

...

Athens Capital Hotel - MGallery would like to recruit:

Waiter-Waitress

(Ref: Wtr)


Accor all

We are much more than a world leader. We are more than 250,000 women and men to share something unique: Every day we welcome the world. We watch over millions of guests. Curiosity is what drives us. Just as attention to each other. We love the mixture of cultures. We share strong values: passion for the guest, sustainable performance, conquest, innovation, trust and respect. And we are proud of our differences. Yes, we are pioneers - and we always go further: with boldness, imagination, with passion.

MGALLERY Collection

MGallery Collection, a private collection of favorite hotels, is designed for adventurous travelers and for initiates who are looking for experiences off the beaten track. Unique and fascinating, with edifying and enchanted stories, MGallery hotels have this «I do not know what», that rhymes with a certain art of receiving the French. MGallery is a cocoon for explorers driven by passion, curiosity and the world around them. Each hotel in the collection is remarkable for its unique personality, its cozy comfort and its local color.

Athens capital hotel – MGALLERY

MGallery selects unique properties with passion to gather then into a unique collection of hotels where captivating stories are lived and shared. Positioned within Accor Luxe portfolio, Athens Capital Hotel – MGallery is located in the very heart of Athens on Syndagma square just next to the Parliament House and constitutes the perfect choice for an eco-urban break to discover the city vibes. The hotel features 177 uniquely designed rooms and suites, a restaurant, a lobby lounge bar and rooftop pool sky bar, swimming pool and convertible function spaces for meeting and social events.

Position overview:

The Waiter / Waitress:

  • Behaves and acts in an exemplary fashion, embodying the brand mindset
  • Welcomes guests and provides a high standard of service in the F&B point of sale or meeting rooms (co-meeting offer)
  • Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior.

Job duties:

Guest relationship:

  • Provides a friendly and personalized welcome for guests.
  • Offers attentive service and adapts to any constraints guests may have.
  • Heeds any remarks made by guests and ensures follow-up.
  • Establishes good relations with guests, offering advice and fostering customer loyalty

Expertise related to the job:

  • Completes the following tasks:
    • prepares the point of sale and preparation areas
    • welcomes guests and provides waiter service
    • cleans and tidies the restaurant and preparation areas after closing
  • Before every work shift, finds out about dish composition and any shortages
  • Organizes his/her work to suit fluctuations in numbers, events and guests
  • Ensures the equipment used remains in good condition

Management of the teams / cross-departmental activities:

  • Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc.).

Commercial / Sales:

  • Is attentive to and respects guests' needs.
  • Helps increase customer loyalty through quality of service.
  • Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms
  • Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offers

Management and administration

  • Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel.
  • Helps manage crockery and appliances by avoiding breakages.
  • May be asked to help with inventories.

Hygiene / Safety / Environment:

  • Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
  • Respects the instructions and safety guidelines for the equipment used.
  • Is familiar with and apply the procedures to be followed in the event of a fire evacuation.
  • Is familiar and apply the Planet21 program policy.

DNA of the brand

  • Be authentic
  • Share success stories
  • Be generous
  • Personalize service

Profile:

Education / Professional experience

  • Vocational certificate or diploma in F&B and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation.
  • Language skills: fluent in the national language and business English

Skills / Qualities

  • Guest oriented, service minded and attention to quality
  • Sales acumen
  • Dynamic
  • Good presentation
  • Thorough and organized approach

 

A detailed CV should be sent to Athens Capital Hotel – MGallery – Human Resources Department, c/o 4, Eleftheriou Venizelou Avenue & 2,

Kriezotou Street, GR- 10671 Athens,

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All applications will be treated in strict confidentiality

Important information:We declare that for the protection of your personal data, the “Athens Capital Hotel - MGallery” will never ask you to send your personal documents such as ID number, Passport, Working permit, Bank Account number and Credit Card number since any deposit will not be required

Welcoming and taking care of others is part of our Group's DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of theALL Heartist® Funddevoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity.

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