Bill and Coo, is seeking for energetic
Waiters / Waitresses
Duties & Responsibilities:
- Always greet customers by name and present menu where required.
- Describe the selection of food & beverage menu items to guests by offering interesting, and clear descriptions of each item; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; transport items to the guest table in a timely manner to ensure proper food quality.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Breakdown, clean and set-up of tables, and food stations as well as the back-of-house areas.
- Work harmoniously and professionally with co-workers and supervisors.
- Plate, prepare food & beverage items and serve as indicated in the Bill &Coo Training Manual.
- Assist colleagues within the department to complete other duties (i.e. food running, clearing, cleaning, mise-en-place, polishing equipment etc) when needed
- To provide a friendly and professional service that always exceeds guests’ expectations.
- Coordinate with the hostess to input guests’ preferences to SevenRooms.
- Deep knowledge of all food and drinks menus across the hotel
- Provide any assistance guests may require /can exclude F&B offering
- Take and serve food/drinks orders following the brand standards of the property.
- Ensure guests satisfaction and act if required.
- Keep restaurant and tables neat and clean at all the times.
- To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
- Follow all relevant health department rules/regulations and all customer service guidelines.
- Minimum of 2-year experience in a similar position
- Degree in Hospitality/Tourism ideal
- Previous experience on fine dining restaurants / or restaurant will be asset.
- Previous experience with POS systems
- Ability to converse in both Greek and English.
- Customer and sales oriented
- Strong team player and able to work under pressure.
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