MIRAGGIO THERMAL SPA & RESORT
Με φυσική παρουσία
Location: on site
Job type: seasonal
Company description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Hostess to provide a memorable dining experience.
Job role: As a Restaurant Hostess at Miraggio Thermal Spa Resort, you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.
- Guest Welcome: Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor. Open doors and assist.
- Reservations: Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.
- Seating: Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.
- Menu Presentation: Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.
- Guest Information: Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.
- Cooperation with Waiters: Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.
- Guest Recognition: Develop relationships with regular guests, recognize repeat guests.
- Guest Assistance: Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.
- Cleanliness and Organization: Ensure the hostess station is kept clean and organized.
- Bachelor's degree in Hospitality, Tourism, or a related field is preferred.
- Previous experience in a restaurant, hotel, or hospitality setting is preferred.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position
- Availability to work in shifts, including evenings, weekends, and holidays
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you have a warm and welcoming personality with a passion for guest service join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).