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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
bluegr Hotels & Resorts
Ημερομηνία Δημοσίευσης:
03-06-19
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
FOCP19
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Αγίου Νικολάου

Front Office Agent - Aghios Nikolaos Crete

The Βluegr Hotels & Resorts features some of the best hotels in Greece that combine the 3 pillars
of quality tourism: breath-taking locations, authentic experiences and exceptional services.

Candia Park village, in Aghios Nikolaos Crete is seeking for

Front Office Agent

Role and Accountabilities:

  • Welcome the Hotel guests, provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
  • Assist guest in hotel enquiries/ requests/ activity
  • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
  • Process accounts from check in to check out, ensuring accurate postings of all incidental charged using Front Office system.
  • Demonstrate a complete understanding of the hotel’s policies, operating procedures and service standards and have full knowledge of the hotel facilities and events.
  • Prepare customer’s account and guest’s history.
  • Assist in dealing with customer complaints in an effective manner providing solutions as quickly as possible.
  • Promote teamwork and quality service through daily communication and coordination with other departments

Best Candidate profile:

  • Minimum 2 years of experience as a Front Office Agent
  • Degree in Hospitality
  • Knowledge of Protel PMS
  • Excellent command of English and German language
  • PC skills (Ms office)
  • Knowledge of sales skills
  • Passion for Excellence
  • Excellent communication skills
  • Prioritize, organize, perform job functions with attention to detail, speed and accuracy and follow up
  • Friendly and hospitality focused
  • Team player

Bluegr Hotels and Resorts offers:

  • Accommodation and meals within the premises
  • Excellent working environment
  • Development opportunities

If you want to “Live the blue Experience” send us an English CV and a photograph.

[Το send your CV please click here]

All applications will be considered as confidential.

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