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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
MYCONIAN COLLECTION
Ημερομηνία Δημοσίευσης:
13-06-19
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Μυκόνου

Front Office Agents / Concierge

Myconian Imperial Resort, member of Leading Hotels of the World,
Royal Myconian Resort, member of Leading Hotels of the World
Myconian Villa Collection, member of Preferred Hotels & Resorts
Myconian Avaton Resort, member of Design Hotels
Myconian Utopia Resort, member of Relais & Chateaux
& Myconian Ambassador, member of Relais & Chateaux

All part of the Myconian Collection Hotels, a family-owned group of 5-star properties on Mykonos Island
are looking for passionate individuals to cover for the summer season of 2019 the position of:

Reports to: Front Office Manager

Position description:

  • Prompt and efficient completion of all Front Office duties (check in, check out, invoicing, call center, guest assistance with requests and complaints, Concierge)
  • Daily preparation of reports
  • Demonstrate exceptional guest service, being proactive in all guests’ requirements & requests, with their prompt & successful resolution
  • Regularly exceed expectations of Management, guests & associates
  • Provide a friendly & warm welcome and service to all guests
  • Friendly & warm cooperation with all colleagues and department heads
  • Follow all relevant Health & Safety department regulations & all guest service guidelines
  • Maintain the Front Desk in a professional order

Qualifications:

  • Previous experience of 2 years in a similar position within a 5* property
  • Computer literacy & knowledge of Hospitality PMS software (Protel)
  • Fluency in Greek & English, extra languages (German, Italian, French) would be considered a plus
  • Ability to perform under pressure and within timeframes
  • Strong problem-resolution, organizational & multitasking abilities
  • Punctual, well-groomed with strong interpersonal and communication skills
  • Friendly & kind personality, with team spirit
  • Degree in Hospitality / Tourism (desirable)

We offer:

  • Accommodation and meals
  • Competitive remuneration package
  • Continuous training (Departmental & Generic)
  • Excellent working environment
  • Development opportunities within a fast-growing group of Luxury 5-star properties

Should you wish to join the Myconian Collection team, please forward us your CV with a recent photo.

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All applications will be considered confidential.

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