Λέξεις-κλειδιά

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Περιοχή

Εταιρία:
HOTEL BRAIN
Ημερομηνία Δημοσίευσης:
13-05-22
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Υπηρεσίες Εστίασης
Περιοχή εργασίας:
Δήμος Κεφαλλονιάς

Maitre - Kefalonia

5-Star Villas & Spa Hotel –Maître d'Hôtel

Eliamos is a next-generation concept 5-star villas & spa Hotel in Kefalonia, opening in May 2022. A collection of 12 spacious 1- to 3-bedroom villas and suites, each with private pools and gardens, all 5-star serviced, uniquely blended in a scenic natural location with stunning views of the Ionian sea, and above a discrete sandy beach.

The property will implement and promote sustainable operations, provide an on-site high-quality dining experience, bar, childcare, fitness and gym including reformer pilates and yoga, wellness including massage, reflexology and beauty treatments, sport and cultural experiences. We aim to tailor all our services for customer enjoyment without overt commercial push, while nature, sun and sea views blend seemlessly into all indoor and outdoor areas of the resort to provide a relaxed, down-to-earth, genuine hospitality experience.

Designed by award-winning designers, Block722 Architects, Ecoscapes landscape architects, Maike Gruna Interiors Interior architects and operational support from Hotelbrain, Eliamos will seek sustainability certifications.

About the role:

We are looking for a professional Maitre to be responsible for managing all Food & Beverage operations and for delivering an excellent guest experience.

The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.

Responsibilities

  • Manage all restaurants’ operations within budgeted guidelines and according to the highest standards.
  • Ensures the smooth and efficient operation of the F&B department and provides customer focused service to the guests, ensuring their stay will become an unforgettable experience.
  • Comply with all health and safety regulations.
  • Greet and escort guests with a professional and positive attitude.
  • Oversea the flow of guests within the restaurant.
  • Manage the reservations and shift team.
  • Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.
  • Focus on service quality
  • Liaise between kitchen staff and floor staff.
  • Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.
  • Oversea and pro-actively deal with guest queries and complaints.
  • Ensures guests feedback is properly collected and proceeds with service recovery process in a timely and effective manner.
  • Check and deal with all guests Special Occasion arrangements
  • Works closely with site managers for F&B orders and purchases while keeping costs in line with budgets.
  • Collaborate with the GM and Executive Chef for In-House events (e.g. Winemakers ,Dinners)

Qualifications/skills

  • Previous employment in a similar position in a 4-5* hotel
  • Hospitallity degree will be an added advantage
  • Fluency in both English and Greek
  • Knowledge of an additional foreign language will be considered an asset
  • A charismatic & kind personality ready to offer a memorable experience to guests
  • Self-motivated, enthusiastic and customer – oriented.
  • Familiar with restaurant management software
  • Advanced organizational and negotiation skills
  • Μotivate, train and develop employees’ skills
  • Exceptional communication and problem-solving skills
  • High performance in a fast-paced environment
  • Target-oriented and customer-oriented approach
  • High standards of hygiene and grooming.

Why work with us:

  • Pleasant working environment
  • Competitive compensation package including secure high base salary & extra performance bonus
  • Accommodation at fully equipped apartments.
  • Daily Meals
  • Supportive management
  • Training and career development opportunities, based on the candidate's qualifications and skills

Join our team as a Maitre

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