Λέξεις-κλειδιά

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Περιοχή

Εταιρία:
CAVO TAGOO
Ημερομηνία Δημοσίευσης:
15-10-21
Τύπος απασχόλησης:
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Αθηναίων

Reservations Agent

CAVO TAGOO Santorini ιs a luxury 5-star hotel inImerovigli, which combines traditional Cycladic architecture with modern elegance.

We are looking for a: 

Reservations Agent

Responsibilities:

  • Process reservations by email, telephone and online reservation systems
  • Book room reservations while focusing on maximizing room revenue
  • Communicate reservation information to front desk
  • Handle and respond to daily correspondence
  • Online Yielding experience and setting revenue goals
  • Maintain accurate files and reports
  • Dealing with all enquiries in a professional and courteous manner
  • Follow up on tentative bookings and update reservation status
  • Review no-show and cancelled reservations and process charges according to the hotel’s policy

Requirements:

  • Bachelor’s degree or Diploma in Hospitality Management
  • Previous work experience as a Reservations Agent in 5* hotels for at least 2 years
  • Computer literacy & knowledge of Hospitality PMS software (preferably Fidelio)
  • Fluency in Greek & English, both oral and written
  • Excellent time management, organizational skills & multitasking
  • Demonstrated customer service skills
  • References from previous employers are mandatory.

What we offer:

  • Excellent working environment
  • A varied and challenging role in a rapidly growing company
  • Development and training opportunities for shaping and realising your career goals

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