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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
VIVA WALLET
Ημερομηνία Δημοσίευσης:
13-10-17
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
TCB_1017
Κατηγορία εργασίας:
Τουρισμός
Περιοχή εργασίας:
Νομός Αττικής

Travel Consultant_Back Office

Travel Consultant_Back Office

Code: TCB_1017

We are looking for a Travel Consultant with great enthusiasm for the travel industry. The successful candidate will be responsible for handling both on line and off-line travel requests from clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

More specifically, as Travel Consultant, you will:

  • Handle issue, re-issue, refund requests for Airline & Ferry Tickets
  • Handle queues of GDS's and follow-up requests for VIP portfolio
  • Provide customer support over the phone when necessary
  • Organize travels end to end
  • Handle unforeseen problems and complaints and determine eligibility for refunds
  • Create and update electronic records of clients; and
  • Maintain relationships with key persons

To be considered you should have:

  • 4 years proven working experience as a travel consultant
  • Excellent knowledge of traveling software (computer reservation systems, GDS systems, Worldspan, Sabre, ForthCRS)
  • Knowledge of BSP operation (refund applications, reports, etc.)
  • Excellent communication in English, both in verbal & written
  • Customer oriented approach
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle urgent requests & crises; and
  • JIRA system knowledge & degree in Travel, Tourism, Business or relevant field will be appreciated

Benefits:

We are offering an attractive competitive salary and the opportunity for a rapid career development, working closely with a highly motivated team in a dynamic and fast paced environment.

If you are willing to become part of our team of professionals
and make a difference, please send a detailed CV to

[Το send your CV please click here]

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